How Viewserve works:
- All our services are available via www.viewserve.com which can be accessed via our user-friendly website interface.
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- When you sign up to Viewserve, within a couple of weeks you will receive a package with your log in details together with a GPS/GPRS terminal that you simply install in the vehicle (installation manual included) . The hardware installed in the vehicle is included in the subscription and there are no additional charges.
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- The hardware collects positional and other data on the vehicle's activities. The data are then sent via GPRS to the Viewserve servers located in our server hall in Stockholm, Sweden. Our servers are set up as High Availability architecture. In short, this means that all components are redundant including fire walls, using automatic fail-over as well as load balancing. Continuous back-ups of collected data are performed to secure valuable information for our customers.
- Viewserve takes care of all issues related to service and operation, and continuously upgrade our servers. The internet user interface is continuously being improved as part of the subscription. As a user you have the opportunity to provide us online with suggestions of improvements. As long as you are a Viewserve subscriber, we will replace any GPS/GPRS terminal that develops a fault. Simply contact us and we will send you a new terminal immediately.
- Viewserve processes all data sent to our servers centrally and ensures all data gathered are available to the user. As the user, you own the information and Viewserve only permits access to users authorized by you.
Flow:
- Connect the GPS/GPRS terminal in a vehicle
- The terminal continuously communicates its position and other vehicle activities via GPRS and satellite.
- The terminal reports data to the Viewserve servers based on the chosen update frequency (every 10s, 30s, 60s or 5min).
- Log into our website with your user details to access all real time and historic information. We also send you an overview report of the last 24 hours activities each night via email. We can also send this information to a mobile phone.
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What do you get as a customer?
- Real time or retroactive overview of your vehicles
- Resource optimization and synergy benefits
- Increased security and stolen tracing of unauthorized vehicle tracing usage.
- Document where and when various types of work and other activities have been done.
- Minimize the administration and management of driving reports.
- The system provides an excellent platform for tracking invoices from subcontractors, or to simply generate your own invoices based on Viewserve reports.
Why Viewserve
Viewserve is a web-based GPS/GPRS solution. Since there is no software in the field installed inside the vehicles, the service is very flexible and is continuously being improved based on our users input and ideas. Additionally potential bugs can be fixed with very short lead times. Viewserve gives you the tools to manage operations, increase efficiency and quality assure work carried out. Subscribing to Viewserve gives you real time and historic information on vehicle positions and activities as both a geographic presentation and statistically in reports and graphs. The information is readily available via internet connection anywhere. What's more, Viewserve requires no investment costs or complicated installation. Additionally all the data is collected automatically without any interface with the driver.
With Viewserve, all you pay is a low monthly subscription fee, with no associated investment costs. As a customer, you only pay for the information presented via the internet. The cost is based on a monthly subscription. As a user you do not invest in expensive technology that quickly become outdated.Which means no investment or start up costs in terms of expensive technology that can quickly become outdated. The service is internet-based; upgrades, installations and maintenance of your own servers are not necessary, All you need is an internet connection to log into your own account via the Viewserve website to access information on your vehicles. Which means you can log on anywhere and via any computer.
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